1. Data protection at a glance
A. General Information
The following information provides a simple overview of what happens to your personal data when you visit this website. Personal data is any data that can be used to personally identify you. Detailed information on data protection can be found in our privacy policy, which is linked below.
B. Data collection on this website
Who is responsible for data collection on this website?
Data processing on this website is carried out by the website operator. Their contact details can be found in the legal notice of this website.
How do we collect your data?
Your data is collected, firstly, because you provide it to us. This could include, for example, data that you enter into a contact form.
Other data is automatically collected by our IT systems when you visit the website. This is primarily technical data (e.g., internet browser, operating system, or time of page access). This data is collected automatically as soon as you enter this website.
What do we use your data for?
Some data is collected to ensure the website functions correctly. Other data may be used to analyze your user behavior.
What rights do you have regarding your data?
You have the right to obtain information free of charge at any time regarding the origin, recipients, and purpose of your stored personal data. You also have the right to request the correction or deletion of this data. For this purpose, as well as for any further questions regarding data protection, you can contact us at any time at the address provided in the legal notice. Furthermore, you have the right to lodge a complaint with the competent supervisory authority. You also have the right, under certain circumstances, to request the restriction of the processing of your personal data. Details can be found in the privacy policy under "Right to Restriction of Processing."
2. Hosting
External hosting
This website is hosted by an external service provider (host). Personal data collected on this website is stored on the host's servers. This may include, in particular, IP addresses, contact requests, metadata and communication data, contract data, contact information, names, website access data, and other data generated via a website.
The use of the hosting provider is for the purpose of fulfilling our contractual obligations to our potential and existing customers (Art. 6 para. 1 lit. b GDPR) and in the interest of a secure, fast, and efficient provision of our online services by a professional provider (Art. 6 para. 1 lit. f GDPR). Our hosting provider will only process your data to the extent necessary to fulfill its contractual obligations and will comply with our instructions regarding this data.
Conclusion of a data processing agreement
To ensure data processing in compliance with data protection regulations, we have concluded a data processing agreement with our hosting provider.
3. General information and mandatory disclosures
Privacy Policy
The operators of this website take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with applicable data protection laws and this Privacy Policy.
When you use this website, various types of personal data are collected. Personal data is data that can be used to personally identify you. This privacy policy explains what data we collect and how we use it. It also explains how and for what purpose this is done.
Please note that data transmission over the Internet (e.g., when communicating via email) may be subject to security vulnerabilities. It is not possible to completely protect data from access by third parties.
Information on the Data Controller
The data controller responsible for data processing on this website is:
Christine Hanke
Ruhrstraße 11a
22761 Hamburg
Phone: +49 173 - 8008630
Email: mail@christine-hanke.de
Legally Required Data Protection Officer
We have appointed a data protection officer for our company.
Christine Hanke
Phone: +49 173 - 8008630
Email: mail@christine-hanke.de
Withdrawal of Your Consent to Data Processing
Many data processing operations are only possible with your explicit consent. You may withdraw any consent you have already given at any time. To do so, simply send us an informal email. The lawfulness of the data processing carried out prior to the withdrawal remains unaffected by the withdrawal. Right to object to data collection in specific cases and to direct marketing (Art. 21 GDPR)
IF DATA PROCESSING IS BASED ON ART. 6(1)(e) E OR F OF THE GDPR, YOU HAVE THE RIGHT AT ANY TIME TO OBJECT TO THE PROCESSING OF YOUR PERSONAL DATA ON GROUNDS RELATING TO YOUR PARTICULAR SITUATION; THIS ALSO APPLIES TO PROFILING BASED ON THESE PROVISIONS. YOU CAN FIND THE SPECIFIC LEGAL BASIS ON WHICH PROCESSING IS BASED IN THIS PRIVACY POLICY. IF YOU OBJECT, WE WILL NO LONGER PROCESS YOUR PERSONAL DATA, UNLESS WE CAN DEMONSTRATE COMPELLING LEGITIMATE GROUNDS FOR THE PROCESSING THAT OVERRIDE YOUR INTERESTS, RIGHTS, AND FREEDOMS, OR THE PROCESSING IS NECESSARY FOR THE ESTABLISHMENT, exercise, or defense of legal claims (objection pursuant to Art. 21(1) GDPR).
IF YOUR PERSONAL DATA IS BEING PROCESSED FOR THE PURPOSE OF DIRECT MARKETING, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF YOUR PERSONAL DATA FOR SUCH MARKETING PURPOSES; THIS ALSO APPLIES TO PROFILING, TO THE EXTENT THAT IT IS RELATED TO SUCH DIRECT MARKETING. IF YOU OBJECT, YOUR PERSONAL DATA WILL NO LONGER BE USED FOR DIRECT MARKETING PURPOSES (OBJECTION PURSUANT TO ART. 21(2) OF THE GDPR).
Right to lodge a complaint with the competent supervisory authority
In the event of violations of the GDPR, data subjects have the right to lodge a complaint with a supervisory authority, in particular in the Member State of their habitual residence, their place of work, or the place where the alleged violation occurred. This right to lodge a complaint is without prejudice to any other administrative or judicial remedies.
Right to Data Portability
You have the right to have data that we process automatically based on your consent or in fulfillment of a contract provided to you or to a third party in a commonly used, machine-readable format. If you request the direct transfer of the data to another controller, this will only be done to the extent that it is technically feasible.
SSL or TLS Encryption
This site uses SSL or TLS encryption for security reasons and to protect the transmission of confidential content, such as orders or inquiries that you send to us as the site operator. You can recognize an encrypted connection by the fact that the address line of the browser changes from “http://” to “https://” and by the lock icon in your browser bar.
When SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.
Information, Deletion, and Correction
In accordance with applicable legal provisions, you have the right at any time to receive, free of charge, information about your stored personal data, its origin and recipients, and the purpose of the data processing, as well as the right to have this data corrected or deleted, if applicable. For this and any other questions regarding personal data, you may contact us at any time at the address provided in the legal notice.
Right to Restriction of Processing
You have the right to request the restriction of the processing of your personal data. To do so, you may contact us at any time at the address provided in the legal notice. The right to restriction of processing applies in the following cases:
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If you dispute the accuracy of your personal data stored by us, we generally need time to verify this. For the duration of the verification, you have the right to request that the processing of your personal data be restricted.
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If the processing of your personal data was or is unlawful, you may request that the processing be restricted instead of having the data erased.
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If we no longer need your personal data, but you need it to exercise, defend, or assert legal claims, you have the right to request the restriction of the processing of your personal data instead of erasure.
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If you have lodged an objection pursuant to Article 21(1) of the GDPR, a balancing of your interests against ours must be carried out. As long as it has not yet been determined whose interests prevail, you have the right to request the restriction of the processing of your personal data.
If you have restricted the processing of your personal data, such data—apart from its storage—may only be processed with your consent or for the purpose of asserting, exercising, or defending legal claims, or to protect the rights of another natural or legal person, or for reasons of an important public interest of the European Union or a Member State.
4. Data collection on this website
Cookies
Some of the web pages on this site use cookies. Cookies do not harm your computer and do not contain viruses. Cookies help make our website more user-friendly, effective, and secure. Cookies are small text files that are stored on your computer and saved by your browser.
Most of the cookies we use are so-called “session cookies.” They are automatically deleted at the end of your visit. Other cookies remain stored on your device until you delete them. These cookies allow us to recognize your browser on your next visit. You can configure your browser to notify you when cookies are set and to allow cookies only on a case-by-case basis, to block the acceptance of cookies in specific cases or generally, and to enable the automatic deletion of cookies when you close your browser. Disabling cookies may limit the functionality of this website.
Cookies that are necessary for the electronic communication process or for providing specific functions you have requested (e.g., the shopping cart function) are stored on the basis of Article 6(1)(f) of the GDPR. The website operator has a legitimate interest in storing cookies to ensure the technically error-free and optimized provision of its services. If consent has been requested (e.g., consent to the storage of cookies), processing is carried out exclusively on the basis of Article 6(1)(a) of the GDPR; consent may be revoked at any time.
To the extent that other cookies (e.g., cookies for analyzing your browsing behavior) are stored, these are addressed separately in this privacy policy.
Server Log Files
The website provider automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:
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Browser type and version
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Operating system used
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Referrer URL
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Hostname of the accessing computer
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Time of the server request
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IP address
This data is not combined with other data sources.
This data is collected on the basis of Article 6(1)(f) of the GDPR. The website operator has a legitimate interest in ensuring the technically error-free display and optimization of its website—to this end, server log files must be collected.
Contact Form
If you send us inquiries via the contact form, the information you provide in the form—including the contact details you enter there—will be stored by us for the purpose of processing your inquiry and in case of follow-up questions. We will not disclose this data without your consent.
The processing of this data is based on Article 6(1)(b) of the GDPR, provided that your inquiry is related to the performance of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, processing is based on our legitimate interest in the effective handling of inquiries directed to us (Art. 6(1)(f) GDPR) or on your consent (Art. 6(1)(a) GDPR) if such consent has been requested. The data you enter in the contact form will remain with us until you request its deletion, revoke your consent to its storage, or the purpose for data storage no longer applies (e.g., after your inquiry has been processed). Mandatory legal provisions—in particular retention periods—remain unaffected.
Inquiries via email, telephone, or fax
If you contact us by email, phone, or fax, we will store and process your inquiry, including all personal data contained therein (name, inquiry), for the purpose of handling your request. We will not disclose this data without your consent.
The processing of this data is based on Article 6(1)(b) of the GDPR, provided that your inquiry is related to the performance of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, processing is based on your consent (Article 6(1)(a) of the GDPR) and/or on our legitimate interests (Article 6(1)(f) of the GDPR), as we have a legitimate interest in the effective processing of inquiries directed to us.
The data you send us via contact requests will remain with us until you request that we delete it, revoke your consent to its storage, or the purpose for storing the data no longer applies (e.g., after your request has been processed). Mandatory legal provisions—in particular statutory retention periods—remain unaffected.
Registration on this Website
You can register on this website to use additional features on the site. We use the data you provide for this purpose solely for the purpose of using the specific offer or service for which you have registered. The mandatory information requested during registration must be provided in full. Otherwise, we will reject the registration.
For important changes, such as those regarding the scope of our services or technically necessary modifications, we will use the email address you provided during registration to notify you.
The data entered during registration is processed for the purpose of fulfilling the user relationship established by the registration and, where applicable, to initiate further contracts (Art. 6(1)(b) GDPR).
We store the data collected during registration for as long as you remain registered on this website and delete it thereafter. Statutory retention periods remain unaffected.
Processing of Data (Customer and Contract Data)
We collect, process, and use personal data only to the extent necessary to establish, define the terms of, or modify the legal relationship (master data). This is done in accordance with Article 6(1)(b) of the GDPR, which permits the processing of data for the performance of a contract or for the implementation of pre-contractual measures. We collect, process, and use personal data regarding the use of this website (usage data) only to the extent necessary to enable the user to use the service or to bill for it.
The collected customer data is deleted upon completion of the order or termination of the business relationship. Statutory retention periods remain unaffected.
Data Transfer Upon Conclusion of a Contract for Services and Digital Content
We transfer personal data to third parties only when necessary for the fulfillment of the contract, such as to the financial institution responsible for processing payments.
No further transfer of data takes place, or only if you have expressly consented to the transfer. Your data will not be disclosed to third parties without your express consent, for example for advertising purposes.
The legal basis for data processing is Article 6(1)(b) of the GDPR, which permits the processing of data for the performance of a contract or pre-contractual measures.
5. Third-party content on the website
Our website incorporates content from third-party providers. This may include simple content elements (e.g., news and updates), as well as widgets (features such as booking systems) or, for example, fonts and technical libraries. This also includes Google Fonts. For technical reasons, this is done by having your browser load this content from other servers. In this context, the IP address currently used by your browser and the browser used by the requesting system are transmitted. Please refer to the respective privacy policies of the third-party providers in this regard.
Route Planner Bing Maps
We use interactive maps from Microsoft Bing Maps (Microsoft Corporation, One Microsoft Way, Redmond, Washington 98052, USA. Phone: +1 (425) 882 8080) on our website so that you can view our location or plan a route there. When you use this service, the provider sets various persistent cookies. You can prevent this via your browser settings (opt-out). If you use the service, various data will be transmitted to the provider. An overview of this data can be found in the provider’s Terms of Use (https://www.microsoft.com/en-us/maps/product/terms) and Privacy Policy (https://privacy.microsoft.com/de-de/privacystatement). If you are logged in to the relevant services, including those outside this website, you may be identified by these providers. Please review the providers’ Terms of Use and Privacy Policy for information regarding this possibility. We have no influence over the type and scope of data processed by this service, the manner of processing and use, or the disclosure of this data to third parties. Nor do we have any effective means of control in this regard.
Google Web Fonts
This site uses so-called web fonts provided by Google to ensure consistent font display. When you visit a page, your browser loads the required web fonts into its cache to display text and fonts correctly. To do this, the browser you are using must connect to Google’s servers. As a result, Google becomes aware that this website has been accessed via your IP address. The use of Google Web Fonts is in the interest of a consistent and appealing presentation of our online offerings. This constitutes a legitimate interest within the meaning of Art. 6(1)(f) of the GDPR. If your browser does not support web fonts, a standard font from your computer will be used. For more information about Google Web Fonts, please visit https://developers.google.com/fonts/faq and consult Google’s Privacy Policy: https://policies.google.com/privacy?hl=de.